1.Are you trading company or factory?

We are China TOP10 auto parts supply chain company with over 251 direct chain stores. We have ours own wholly-owned subsidiary factory and joint venture production base in GuangZhou ,Shanghai, Nanjing, Chengdu,Xianghe, have an total area of 50,000 sqm. 

We are also the TOP1 distributors of Bosch, Mahle, ZF, Valeo etc, all products sold by HARSON are made by OEM manufacturers or OEM suppliers factories, quality 100% guaranteed.

2.What is the MOQ for each items?

For the items that we have stock ,there is no limitation for MOQ, but if we do not have stocks, order normally need MOQ as each product required.

3.Do you give any guarantee to your products?

Yes , we have 24 months quality guarantee except for some fast moving parts ( such as filters, spark plug etc)

4.How to control your HARSON products?

1) We have advanced testing equipment, professional engineers to select the right factories we should cooperate.

2) 50% of our cooperated factories are OE ones whoes quality have been verified by car manufacturer, and our another 40% cooperated factories are top ranking manufacturer who have strict production management on each step. 

3) Our QC(QUALITY CONTROL) department always check quality of each batch before cargo entering our warehouse.

5.How long for delivery time after pay deposit?

1) For body parts product, it generally takes 15 days for production. 

2) For suspension product, it generally takes 20-25 days for production. 

3) For engine prodcuts, it generally takes 30 days for production.

6.What will you do for quality complaint?

1) We will respond to customer within 24 hours. 

2) Our QC will retest the same stock item, if confirmed it is of quality problem, we will make corresponding compensation. 

3) Wherever you bought or installed a part, within warranty you have the right to return it by simply providing him with a receipt or other document confirming the purchase date and price.